Feedback and Complaints in Caritas Czech Republic: Why is it important to raise your voice
We encourage everyone we work with to let us know their opinions. Whether it is a participant of a recently held program or somebody who might have been exposed to some unpleasant incident. Everyone has the right to speak out and to be heard. That is why at Caritas Czech Republic we pay special attention to our Feedback and complaints mechanism and want to make sure everyone has access to it.